Privacy Policy - Elevated Medicine

At Elevated Medicine, we are committed to protecting the privacy and security of our patients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard information in the course of providing regenerative medicine and mental health services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, date of birth, contact details (phone, email, address), and emergency contact information.
Medical Information: Health history, treatment records, diagnoses, and other information relevant to your care.
Payment Information: Billing details, insurance information, and payment history.
Technical Information: IP addresses, website usage data, and other data collected through our online platforms.

2. How We Use Your Information

We use your information for the following purposes:

To provide medical evaluation, treatment, and follow-up care.
To schedule appointments and communicate with you about your treatment.
To process billing, insurance claims, and payments.
To comply with legal and regulatory requirements.
To improve our services and patient experience.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share your information with:

Healthcare Providers: To coordinate and optimize your care.
Insurance Companies: To process claims and obtain coverage approvals.
Legal and Regulatory Authorities: When required by law or in response to legal processes.
Service Providers: Third-party vendors assisting with billing, IT, or other administrative tasks.

4. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage patients to use secure communication methods when sharing personal information.

5. Your Rights and Choices

You have the right to:

Access, update, or correct your personal information.
Request restrictions on certain uses and disclosures of your information.
Obtain a copy of your medical records (subject to applicable laws and policies).
Withdraw consent for certain data uses, where applicable.

6. Retention of Information

We retain your medical records and personal information for the duration required by legal and medical regulations. Once the retention period expires, we securely dispose of or anonymize your data.

7. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices. The latest version will always be available on our website.

8. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

By receiving services at Elevated Medicine, you acknowledge and consent to the practices described in this Privacy Policy.